Customer Care

Doing our best to take care of our clients—our most important asset.

Values Beyond Financial

At First Guaranty Bank you can always expect the latest and most sophisticated financial services. With these financial values, we also make it our priority to serve you with a higher level of human values. That means legendary service, courtesy and responsiveness—starting with the fact that people answer our phones personally (try us a 301-2000). Click to read more.

Locations

We have six full service financial centers in Jacksonville. To find a location near you, click here.

24-Hour Telephone Banking

Automated assistance is just a phone call away - 24 hours a day and seven days a week. Call 301-2100 to access your accounts. You can check your account balances, transfer money between accounts, verify recent deposits and withdrawals, and also find out what checks or debit transactions have recently posted.

Privacy Statements

First Guaranty Bank respects the privacy of its customers and is committed to protecting the privacy of individuals. Read more.

Reorder Checks

Ordering new checks is just a click away! For fast and easy check reorders - click here!

Lost or Stolen ATM or CheckCards

To report lost or stolen cards during banking hours, please call (904) 301-2000. After hours, please call 1-800-236-2442.